Air Madagascar is the national airline of Madagascar and operates flights to various destinations around the world. As a passenger of Air Madagascar, you may have questions or concerns that you would like to address with the airline’s customer service. In this article, we will provide you with information on Air Madagascar’s customer service phone numbers and how you can contact them for assistance.
Air Madagascar Customer Service Phone Numbers
Air Madagascar’s customer service phone numbers vary by region. Below are the phone numbers for different regions:
- Africa: +261 20 22 402 00
- Europe: +33 1 44 51 60 51
- Indian Ocean: +230 202 67 65
- Asia: +86 10 6461 7471
- North America: +1 212 279 6600
These numbers can be used to contact Air Madagascar’s customer service department for assistance with any questions or concerns you may have. The numbers are available 24 hours a day, 7 days a week.
What to Expect When Calling Air Madagascar Customer Service
When you call Air Madagascar’s customer service phone number, you will be connected with a representative who can assist you with your inquiry. The representative will ask for your name, booking reference number, and details of your inquiry. They will then work with you to resolve your issue or answer your question to the best of their ability.
It is important to note that Air Madagascar’s customer service representatives may not speak fluent English, so it may be helpful to have a translator or interpreter available if necessary. Additionally, the call may be monitored or recorded for quality and training purposes.
Other Ways to Contact Air Madagascar Customer Service
In addition to calling Air Madagascar’s customer service phone numbers, there are other ways to contact the airline for assistance. You can send an email to the airline’s customer service department at serviceclient@airmadagascar.com. You can also visit Air Madagascar’s website and use the online contact form to submit your inquiry.
Social Media
Air Madagascar is also active on social media and provides customer service through their social media channels. You can reach out to Air Madagascar on their Facebook, Twitter, and Instagram accounts for assistance with any questions or concerns you may have. The airline typically responds to messages within a few hours.
Additional Services
Air Madagascar provides additional services for passengers who require special assistance or have specific needs. For example, they offer wheelchair assistance, oxygen supply, and special meals for passengers with dietary restrictions or allergies. If you require any of these services, you can request them when you make your booking or contact Air Madagascar’s customer service department for assistance.
Frequent Flyer Program
Air Madagascar has a frequent flyer program called “Namako” that allows passengers to earn and redeem miles for flights, upgrades, and other rewards. If you have any questions or concerns about the program, you can contact Air Madagascar’s customer service department for assistance.
Cargo Services
In addition to passenger services, Air Madagascar also provides cargo services for customers who need to transport goods and packages. The airline has a dedicated cargo department that can provide assistance with shipping and tracking cargo. You can contact Air Madagascar’s cargo department at +261 20 22 402 01 for assistance.
Conclusion
In conclusion, Air Madagascar’s customer service phone numbers vary by region and are available 24 hours a day, 7 days a week. When calling Air Madagascar’s customer service, be prepared to provide your name, booking reference number, and details of your inquiry. If you prefer to contact Air Madagascar via email or online contact form, these options are also available. Additionally, you can reach out to Air Madagascar on their social media channels for assistance. Air Madagascar also provides additional services for passengers who require special assistance or have specific needs, has a frequent flyer program called “Namako”, and provides cargo services for customers who need to transport goods and packages. By contacting Air Madagascar’s customer service, you can address any questions or concerns you may have and ensure a pleasant travel experience on the airline.
