Air Mauritius is the national airline of Mauritius and operates flights to various destinations around the world. As a passenger of Air Mauritius, you may have questions or concerns that you would like to address with the airline’s customer service. In this article, we will provide you with information on Air Mauritius’ customer service phone numbers worldwide and how you can contact them for assistance.
Air Mauritius Customer Service Phone Numbers
Air Mauritius has customer service phone numbers available for passengers to call from different regions around the world. Here are the customer service phone numbers for Air Mauritius:
- Mauritius: +230 207 7070 (24/7)
- France: +33 1 72 95 02 96 (Monday to Friday, 9am to 5pm Paris time)
- United Kingdom: +44 207 434 4375 (Monday to Friday, 9am to 5pm London time)
- Italy: +39 02 6929 2259 (Monday to Friday, 9am to 5pm Rome time)
- South Africa: +27 10 140 3099 (Monday to Friday, 8am to 5pm Johannesburg time)
- India: +91 22 22833661 (Monday to Saturday, 9am to 6pm Mumbai time)
- Australia: +61 2 9264 7380 (Monday to Friday, 9am to 5pm Sydney time)
- China: +86 21 2321 2666 (Monday to Friday, 9am to 5pm Beijing time)
- Hong Kong: +852 2868 2799 (Monday to Friday, 9am to 5pm Hong Kong time)
These customer service phone numbers can be used to contact Air Mauritius’ customer service department for assistance with any questions or concerns you may have.
What to Expect When Calling Air Mauritius Customer Service
When you call Air Mauritius’ customer service phone number, you will be connected with a representative who can assist you with your inquiry. The representative will ask for your name, booking reference number, and details of your inquiry. They will then work with you to resolve your issue or answer your question to the best of their ability.
It is important to note that Air Mauritius’ customer service representatives may not speak fluent English, so it may be helpful to have a translator or interpreter available if necessary. Additionally, the call may be monitored or recorded for quality and training purposes.
Other Ways to Contact Air Mauritius Customer Service
In addition to calling Air Mauritius’ customer service phone numbers, there are other ways to contact the airline for assistance. You can send an email to the airline’s customer service department at customer-support@airmauritius.com. You can also visit Air Mauritius’ website and use the online contact form to submit your inquiry.
Social Media
Air Mauritius is also active on social media and provides customer service through their social media channels. You can reach out to Air Mauritius on their Facebook, Twitter, and Instagram accounts for assistance with any questions or concerns you may have. The airline typically responds to messages within a few hours.
Additional Services
Air Mauritius provides additional services for passengers who require special assistance or have specific needs. For example, they offer wheelchair assistance, oxygen supply, and special meals for passengers with dietary restrictions or allergies. If you require any of these services, you can request them when you make your booking or contact Air Mauritius’ customer service department for assistance.
Frequent Flyer Program
Air Mauritius has a frequent flyer program called “Kestrelflyer” that allows passengers to earn and redeem miles for flights, upgrades, and other rewards. If you have any questions or concerns about the program, you can contact Air Mauritius’ customer service department for assistance.
Cargo Services
In addition to passenger services, Air Mauritius also provides cargo services for customers who need to transport goods and packages. The airline has a dedicated cargo department that can provide assistance with shipping and tracking cargo. You can contact Air Mauritius’ cargo department at +230 603 3753 for assistance.
Conclusion
In conclusion, Air Mauritius has customer service phone numbers available for passengers to call from different regions around the world. When calling Air Mauritius’ customer service, be prepared to provide your name, booking reference number, and details of your inquiry. If you prefer to contact Air Mauritius via email or online contact form, these options are also available. Additionally, you can reach out to Air Mauritius on their social media channels for assistance. Air Mauritius also provides additional services for passengers who require special assistance or have specific needs, has a frequent flyer program called “Kestrelflyer”, and provides cargo services for customers who need to transport goods and packages. By contacting Air Mauritius’ customer service, you can address any questions orconcerns you may have and ensure a pleasant travel experience on the airline.
It’s worth noting that the availability and hours of operation of Air Mauritius’ customer service phone numbers may vary depending on the region. For example, the customer service phone number for South Africa is only available on weekdays, while the customer service phone number for India is available on Saturdays as well.
If you’re calling from a region where Air Mauritius does not have a dedicated customer service phone number, you can still contact their main customer service line at +230 207 7070. The representative will then direct your call to the appropriate department or region for assistance.
In addition to the customer service phone numbers, Air Mauritius also has local offices in various regions around the world. These offices can provide assistance with bookings, ticketing, and other inquiries. You can find the contact details for Air Mauritius’ local offices on their website.
When contacting Air Mauritius’ customer service, it’s important to have your booking reference number and other relevant information ready, as this will help the representative assist you more efficiently. It’s also a good idea to be clear and concise about your inquiry or concern, and to remain polite and patient throughout the interaction.
In conclusion, Air Mauritius’ customer service phone numbers are available worldwide for passengers to contact for assistance with any questions or concerns they may have. Whether you prefer to call, email, or use social media, Air Mauritius’ customer service representatives are available to help you have a pleasant travel experience on the airline.
