Air Zimbabwe is a national airline of Zimbabwe that operates flights to and from Zimbabwe, South Africa, Tanzania, and other destinations. The airline offers various payment options for its customers, depending on their preferences and needs. Here are some of the payment options available on Air Zimbabwe:
Online Payment
Customers can pay for their air tickets online using American Express, MasterCard, or Visa cards. Online payment is a convenient and secure payment method that allows customers to pay with their debit or credit cards. Customers can use online payment to pay in US dollars (USD), South African rand (ZAR), or Zimbabwean dollar (ZWL), depending on the origin and destination of their booking.
To use online payment, customers need to follow these steps:
- Select the online payment option on the Air Zimbabwe website or app when booking a flight.
- Enter the card details such as card number, expiry date, CVV code, and name.
- Confirm the payment by entering the OTP or password sent by the bank or card issuer.
- Receive a confirmation message from the airline and the bank or card issuer.
Online payment is available for bookings originating from outside Zimbabwe, but only if paid in the currency of the country of origin. Online payment is also subject to 3D Secure technology, which is an additional layer of security that requires the cardholder to input a unique one-time pin (OTP) or password when paying for an online purchase. 3D Secure protects the cardholder from fraudulent transactions and verifies their identity. Customers should check with their bank if they are enrolled for 3D Secure and how to activate it if they are not.
ClickPay
Customers can pay for their air tickets using ClickPay at Air Zimbabwe offices or online. ClickPay is a payment service that allows customers to pay with their credit cards without entering their card details every time. Customers can use ClickPay to pay in US dollars (USD), South African rand (ZAR), or Zimbabwean dollar (ZWL), depending on the origin and destination of their booking¹.
To use ClickPay, customers need to follow these steps:
- Select the ClickPay option on the Air Zimbabwe website or app when booking a flight.
- Enter the email address and password associated with the ClickPay account.
- Confirm the payment by reviewing the details and clicking on “Pay Now”.
- Receive a confirmation message from the airline and ClickPay.
ClickPay is available for bookings originating from outside Zimbabwe, but only if paid in the currency of the country of origin. ClickPay is also subject to 3D Secure technology, which is an additional layer of security that requires the cardholder to input a unique one-time pin (OTP) or password when paying for an online purchase. 3D Secure protects the cardholder from fraudulent transactions and verifies their identity. Customers should check with their bank if they are enrolled for 3D Secure and how to activate it if they are not.
EcoCash
Customers can pay for their air tickets using EcoCash at Air Zimbabwe offices or online. EcoCash is a mobile payment service that allows customers to transfer money from their mobile wallets to the airline’s account using a USSD code or an app. Customers can use EcoCash to pay in Zimbabwean dollar (ZWL) only.
To use EcoCash, customers need to follow these steps:
- Select the EcoCash option on the Air Zimbabwe website or app when booking a flight.
- Enter the required details such as phone number, amount, and reference number.
- Confirm the payment by entering the PIN or password on the mobile phone.
- Receive a confirmation message from the airline and EcoCash.
EcoCash is available for bookings originating from within Zimbabwe only. EcoCash is also subject to transaction limits and charges, which may vary depending on the mobile service provider and network availability. Customers should check with their mobile service provider if they have sufficient balance in their wallets and how to top up if they do not.
Cash Payment
Customers can pay for their air tickets using cash at any Air Zimbabwe office or any nearest travel agent. Cash payments are simple and easy payment methods that allow customers to pay with local currency. Customers can use cash payments to book flights in advance or at the last minute, depending on the availability.
To use cash payments, customers need to follow these steps:
- Visit any Air Zimbabwe office or travel agent and request for a flight booking.
- Provide the required details such as name, destination, date, and number of passengers.
- Pay the amount in cash and receive a receipt and a ticket.
- Cash payments are available for bookings originating from within or outside Zimbabwe, but only if paid in the currency of the country of origin or destination. Cash payments are also subject to exchange rates and fees, which may vary depending on the office or travel agent and the market conditions. Customers should check with the office or travel agent for the exact amount and currency to pay.
- Conclusion
- Air Zimbabwe offers various payment options for its customers to make their travel experience more convenient and enjoyable. Customers can choose from online payment, ClickPay, EcoCash, cash payment, or other options depending on their preferences and needs. For more information on Air Zimbabwe’s payment options, visit
