When traveling with Binter Canarias, a regional airline based in the Canary Islands, it’s important to have access to reliable customer service support. Whether you have inquiries about flight bookings, need assistance with baggage, or require information about their services, having the right contact information can make your travel experience smoother. In this article, we will provide you with the Binter Canarias customer service phone number and discuss the various ways you can seek assistance from their dedicated customer support team.
Contacting Binter Canarias Customer Service
Binter Canarias offers several channels through which you can reach their customer service department. These channels include phone, email, and social media. However, for immediate assistance or urgent matters, contacting their customer service phone number is often the most efficient option.
To reach Binter Canarias customer service by phone, you can use the following contact information:
- Information and Ticket Sales: [+34] 928 327 700
- From Monday to Sunday from 6:00 a.m. to 10:00 p.m.
- France: [+33] 0185 852 683
- Italy: [+39] 0653 264 954
- Portugal: [+351] 291 290 129
- From Monday to Friday from 9:00 a.m. to 5:00 p.m.
- BinterOther cardholders: Monday to Friday from 08:00 to 20:00 hours
- Green: [+34] 928 327 700
- The payment: [+34] 928 327 701
- Weather: [+34] 928 327 702
- Email: clients@bintermas.com
- Customer support: From Monday to Sunday from 6:00 a.m. to 10:00 p.m.
- Suggestions, complaints, and claims:
- Telephone: [+34] 928 327 746 – 900 533 256
- Fax: [+34] 928 327 747
- Email: atencionclientes@bintercanarias.com
- Luggage incidents:
- Telephone: [+34] 900 105 190 – 928 327 749
- Email: centralequipajes@bintercanarias.com
When calling the customer service number, you will be connected with a knowledgeable representative who can assist you with a wide range of inquiries and concerns related to your Binter Canarias flight.
How to Use the Binter Canarias Customer Service Phone Number
Here are some common scenarios in which you may need to contact the Binter Canarias customer service team and how to effectively utilize the provided phone numbers:
Flight Bookings and Reservations
If you have questions about flight availability, pricing, or need assistance with making a reservation, calling the Information and Ticket Sales customer service phone number [+34] 928 327 700 is a great way to get immediate support. The customer service representative can guide you through the booking process, provide information on available flights, and help you secure your desired travel arrangements.
Flight Changes and Cancellations
In the event that you need to make changes to your existing Binter Canarias flight itinerary or cancel your booking, contacting the customer service phone number is the recommended approach. You can use the Information and Ticket Sales number [+34] 928 327 700 to speak with a representative who can assess your options, inform you about any applicable fees or policies, and assist you in modifying or canceling your reservation according to your needs.
Baggage Inquiries and Claims
For questions regarding Binter Canarias’ baggage policies, such as size and weight restrictions, or if you need to report lost or damaged baggage, the customer service phone number is a valuable resource. You can reach out to the dedicated luggage incidents line at [+34] 900 105 190 – 928 327 749. The representative can provide you with information about their baggage guidelines, assist you in filing a claim, and guide you through the necessary steps to resolve any issues related to your baggage.
Special Assistance and Requests
Passengers requiring special assistance, such as those with disabilities or medical conditions, can contact the customer service phone number for personalized support. You can use the Information and Ticket Sales number [+34] 928 327 700 to communicate your specific needs to Binter Canarias. The representative can provide information about their services for passengers with disabilities, assist in arranging wheelchair assistance, or address any other special requests you may have.
General Inquiries and Feedback
For general inquiries about Binter Canarias’ services, policies, or promotions, or if you have feedback or suggestions regarding your travel experience with them, the customer service phone numbers are available. You can utilize the Information and Ticket Sales number [+34] 928 327 700 to obtain accurate and up-to-date information. Additionally, for suggestions, complaints, and claims, you canuse the following contact information:
- Telephone: [+34] 928 327 746 – 900 533 256
- Fax: [+34] 928 327 747
- Email: atencionclientes@bintercanarias.com
By contacting these numbers, you can share your feedback, address any concerns you may have, and submit suggestions or claims to the customer service team at Binter Canarias.
Other Customer Service Channels
While the customer service phone numbers are often the most direct way to seek assistance from Binter Canarias, it’s worth noting that the airline also offers alternative channels for customer support:
If you prefer written communication or have non-urgent inquiries, you can contact Binter Canarias customer service via email. For general customer support, you can reach out to clients@bintermas.com. For suggestions, complaints, and claims, you can use the email address atencionclientes@bintercanarias.com. Be sure to provide accurate contact information and clearly explain your concerns or inquiries so that their team can respond to your message in a timely manner.
Social Media
Binter Canarias maintains an active presence on various social media platforms, including Facebook, Twitter, and Instagram. These platforms can serve as additional channels for reaching out to their customer service team. You can send direct messages or comment on their posts with your questions or concerns, and their social media team will typically respond to assist you.
Conclusion
Having access to reliable customer service is crucial when traveling, and contacting the Binter Canarias customer service phone numbers ensures that you can receive timely assistance and support. Whether you need help with flight bookings, have questions about baggage or special assistance, or simply want to provide feedback, the dedicated customer service team at Binter Canarias is ready to assist you. Remember to utilize the provided phone numbers or explore alternative contact channels like email and social media to address your specific needs and inquiries.
