Bulgaria Air is the national carrier of Bulgaria, operating flights to more than 30 destinations in Europe, Asia, and Africa. The airline was founded in 2002 and is headquartered in Sofia. Bulgaria Air is a member of the International Air Transport Association (IATA) and the European Regions Airline Association (ERA).
Bulgaria Air aims to provide high-quality service and customer satisfaction to its passengers. The airline offers various benefits and services, such as free baggage allowance, online check-in, loyalty program, special assistance, and more. If you are planning to fly with Bulgaria Air, you might want to know how to contact their customer service team for any queries, complaints, or feedback. Here are some ways to get in touch with Bulgaria Air customer service:
Phone
One of the easiest and fastest ways to contact Bulgaria Air customer service is by phone. You can call the Bulgaria Air customer service center at +359 (0) 2 402 04 00. This number is available daily from 08:00 hrs to 22:00 hrs local time. You can speak to a friendly and professional representative who will assist you with your inquiry.
You can also call the Bulgaria Air office in your country or region. For example, if you are in the UK, you can dial +44 (0) 78 8966 4174. You can find the list of Bulgaria Air offices and their phone numbers on their website. You can also check the opening hours and working days of each office on the website.
Another way to contact Bulgaria Air customer service is by email. You can send an email to the Bulgaria Air customer service center at callfb@air.bg. You can also use the online contact form on their website to write your message and select the subject of your inquiry. You can choose from topics such as booking, ticketing, baggage, online check-in, special assistance, loyalty program, feedback, and more.
Emails are answered within one business day, and if the request is urgent, you can indicate this in the subject line of the message to be processed with priority. You can also attach any relevant documents or files to your email, such as your booking confirmation, boarding pass, receipt, etc.
Online Check-in
You can check in online for your Bulgaria Air flight from 24 hours to 2 hours before departure. You can print your boarding pass or download it on your mobile device. You can also select your seat and pay for any extra services online. To check in online, you need to enter your booking reference and last name on their website.
Online check-in is a convenient and time-saving option that allows you to avoid queues at the airport. You can also save money by paying for your checked baggage online at a lower rate than at the airport. For further questions about the online check-in service, you can contact the customer service center at +359 (0) 2 402 04 00 or callfb@air.bg.
Social Media
You can follow Bulgaria Air on various social media platforms, such as Facebook, Twitter, LinkedIn, Instagram, and YouTube. You can get updates on their latest news, promotions, and offers. You can also send them a direct message or comment on their posts to communicate with their customer service team. You can find the links to their social media accounts on their website.
Social media is a great way to stay connected with Bulgaria Air and get instant responses to your queries. You can also share your feedback and suggestions with them and other customers. You can also participate in contests and giveaways that they occasionally organize on their social media pages.
