Camair-Co is the national airline of Cameroon, operating flights to more than 20 destinations in Africa, Europe, and the Middle East. The airline was established in 2006 and is based in Douala. Camair-Co is a member of the African Airlines Association (AFRAA) and the International Air Transport Association (IATA).
If you are planning to travel with Camair-Co, you might want to know how to contact their customer service team for any questions, complaints, or feedback. Here are some ways to get in touch with Camair-Co customer service:
Phone
You can call the Camair-Co customer service center at +237 233 50 55 00 or +237 233 50 55 55. These numbers are available 24/7 and can assist you with your booking, ticketing, baggage, online check-in, special assistance, loyalty program, and more. You can also call the Camair-Co office in your country or region. For example, if you are in France, you can dial +33 (0)1 53 89 15 15. You can find the list of Camair-Co offices and their phone numbers on their website.
You can send an email to the Camair-Co customer service center at callcenter@camair-co.cm. You can also use the online contact form on their website to write your message and select the topic of your inquiry. You can choose from topics such as reservation, modification, cancellation, refund, baggage, special assistance, loyalty program, feedback, and more.
Emails are answered within 48 hours, and if the request is urgent, you can indicate this in the subject line of the message to be processed with priority. You can also attach any relevant documents or files to your email, such as your booking confirmation, boarding pass, receipt, etc.
Online Check-in
You can check in online for your Camair-Co flight from 48 hours to 3 hours before departure. You can print your boarding pass or download it on your mobile device. You can also select your seat and pay for any extra services online. To check in online, you need to enter your booking reference and last name on their website.
Online check-in is a convenient and time-saving option that allows you to avoid queues at the airport. You can also save money by paying for your checked baggage online at a lower rate than at the airport.
Social Media
You can follow Camair-Co on various social media platforms, such as Facebook, Twitter, Instagram, and YouTube. You can get updates on their latest news, promotions, and offers. You can also send them a direct message or comment on their posts to communicate with their customer service team. You can find the links to their social media accounts on their website.
Social media is a great way to stay connected with Camair-Co and get instant responses to your queries. You can also share your feedback and suggestions with them and other customers. You can also participate in contests and giveaways that they occasionally organize on their social media pages.
Customer Feedback
You can share your experience with Camair-Co by filling out a customer feedback form on their website. You can rate various aspects of their service, such as check-in, boarding, flight crew, catering, comfort, entertainment, etc. You can also write any comments or suggestions that you have for them.
Customer feedback is important for Camair-Co as it helps them improve their service and customer satisfaction. They appreciate your opinion and will take it into account for future improvements.
Loyalty Program
You can join the Camair-Co loyalty program called Star Miles. This program allows you to earn miles every time you fly with Camair-Co or their partner airlines. You can also earn miles by using their partner services, such as hotels, car rentals, etc. You can redeem your miles for free flights, upgrades, extra baggage allowance, lounge access, and more.
To join Star Miles, you need to fill out an online registration form on their website. You will receive a membership card and a personal account where you can manage your miles and benefits. You can also check your balance and transactions online or by contacting the customer service center at +237 233 50 55 00 or callcenter@camair-co.cm.
Star Miles is a rewarding program that allows you to enjoy various benefits and privileges when you fly with Camair-Co or their partners. You can also earn bonus miles when you fly during special promotions or events.
Conclusion
Camair-Co is a reliable and reputable airline that offers flights to various destinations in Africa, Europe, and the Middle East. The airline strives to provide high-quality service and customer satisfaction to its passengers. If you need to contact Camair-Co customer service, you can use any of the methods mentioned above. You can also visit their website for more information and online services. Camair-Co is looking forward to welcoming you on board and making your journey a pleasant one.
