Capital One is a leading financial company in the US that offers credit cards, banking, loans and investing services to millions of customers. If you are a Capital One customer and you need help or support with your service or product, you can contact their customer service team by phone. Here are the different phone numbers that you can use depending on your query or issue.
Credit Card Support
If you want to speak to a Capital One customer service representative about anything related to your credit card account, such as your balance, your payment, your rewards, your fees or your complaint, you can call 1-800-955-7070. This is the main phone number for Capital One credit card support and it is toll-free from any US phone. You can contact Capital One on this number 24 hours a day, 7 days a week.
If you have a Capital One credit card but live outside the US, you can call collect to 001-804-934-2001. This is the international phone number for Capital One credit card support and it will cost you depending on your provider and location. You can contact Capital One on this number 24 hours a day, 7 days a week.
Banking Support
If you want to speak to a Capital One customer service representative about anything related to your banking account, such as your deposit, your withdrawal, your transfer, your interest or your complaint, you can call 1-877-514-2265. This is the main phone number for Capital One banking support and it is toll-free from any US phone. You can contact Capital One on this number any day of the week from 8 a.m. to 11 p.m. EST.
If you have a Capital One banking account but live outside the US, you can call collect to 001-804-934-2001. This is the international phone number for Capital One banking support and it will cost you depending on your provider and location. You can contact Capital One on this number any day of the week from 8 a.m. to 11 p.m. EST.
Loans Support
If you want to speak to a Capital One customer service representative about anything related to your loan account, such as your application, your repayment, your rate or your complaint, you can call different phone numbers depending on the type of loan you have.
If you have an auto loan from Capital One, you can call 1-800-946-0332. This is the phone number for Capital One auto loan support and it is toll-free from any US phone. You can contact Capital One on this number Monday to Friday: 8 a.m. – 9 p.m. EST.
If you have a personal loan from Capital One, you can call 1-800-926-1000. This is the phone number for Capital One personal loan support and it is toll-free from any US phone. You can contact Capital One on this number Monday to Friday: 8 a.m. – 10 p.m., Saturday: 9 a.m. – 6 p.m., Sunday: closed.
Investing Support
If you want to speak to a Capital One customer service representative about anything related to your investing account, such as your portfolio, your trade, your fee or your complaint, you can call 1-877-383-4802. This is the main phone number for Capital One investing support and it is toll-free from any US phone. You can contact Capital One on this number Monday to Friday: 8 a.m. – 9 p.m., Saturday: closed, Sunday: closed.
Other Ways to Contact Capital One Customer Service
Besides phone numbers, Capital One also offers other ways to contact their customer service team. You can chat with them online through their website, where you can also find answers to frequently asked questions and manage your account. You can also email them through their website or write to them at Capital One Attn: General Correspondence PO Box 30285 Salt Lake City UT 84130-0285. Alternatively, you can follow them on social media platforms such as Facebook and Twitter and send them a message there.
How to Escalate Your Complaint
Capital One strives to provide excellent customer service and resolve any issues as quickly as possible. However, if you are not satisfied with their response or solution, you can escalate your complaint by calling **1-800-955-1455
