Chase Bank is one of the largest banks in the United States, offering a wide range of financial products and services to its customers. While Chase strives to provide excellent customer service, issues can still arise that may require you to contact their customer service team for assistance. In this article, we will provide you with the information you need to contact Chase Bank’s customer service team, including phone numbers for various departments and services.
How to Contact Chase Bank Customer Service
There are several ways to contact Chase Bank’s customer service team. You can reach them by phone, email, or through their website. Here are the phone numbers for some of the most commonly used departments and services:
- General Banking: 1-800-935-9935
- Online and Mobile Banking Technical Support: 1-877-242-7372
- Credit Card Customer Service: 1-800-432-3117
- Mortgage Customer Service: 1-800-848-9136
- Auto Loans Customer Service: 1-800-336-6675
- Investments and Retirement Planning: 1-800-392-5749
- Business Banking: 1-800-242-7338
- Commercial Banking: 1-877-226-0071
- International Banking: 1-713-262-3300
If you don’t see the department or service you need help with listed here, you can visit Chase Bank’s website and click on the “Contact Us” link at the bottom of the page to find the appropriate phone number.
What to Expect When You Call Chase Bank Customer Service
When you call Chase Bank’s customer service phone number, you will be prompted to select the reason for your call. This can include issues with your account, questions about products and services, or concerns about a transaction. Once you select the appropriate option, you will be connected to a customer service representative who can assist you.
Chase Bank’s customer service team is available 24/7, so you can call at any time. However, wait times may vary depending on the department or service you need assistance with. If you don’t want to wait on hold, you can also use Chase Bank’s live chat feature on their website to connect with a customer service representative.
Contacting Chase Bank Customer Service Through the Website
In addition to phone support, you can also contact Chase Bank’s customer service team through their website. You can submit a request form or use the live chat feature to connect with a representative. You can also find answers to common questions by visiting the “Help and Support” section of the website.
Customer Service Through Social Media
Chase Bank also provides customer service through their social media channels. If you have a question or concern, you can reach out to Chase Bank on Facebook, Twitter, or Instagram. However, it’s important to note that social media channels are not always the most efficient way to get a response, especially for urgent issues.
Chase Bank’s customer service phone numbers are a valuable resource for customers who need assistance with their accounts or have questions about products and services. With their 24/7 availability and commitment to resolving issues quickly and efficiently, you can rest assured that you will receive the assistance you need. So, don’t hesitate to reach out for help if you need it. Whether you’re managing your finances or planning for the future, Chase Bank is dedicated to providing excellent customer service.