Justfly is an online travel agency that offers flights, hotels, and other travel services. The company is headquartered in New York City and was founded in 2006 by CEO David Seigel. Justfly has been known to have bad customer service, with many complaints about long wait times, being put on hold for extended periods of time, and difficulty getting in touch with a representative.
If you’re considering using Justfly for your travel needs, you may be wondering about their customer service. In this article, we’ll go over what you can expect from Justfly customer service, how to contact them, and some tips for getting your issue resolved.
What is Justfly?
Justfly is an online travel agency that offers flights, hotels, and other travel services. The company was founded in 2006 by CEO David Seigel, and is headquartered in New York City. Justfly has been known to have bad customer service, with many complaints about long wait times, being put on hold for extended periods of time, and difficulty getting in touch with a representative.
Despite its well-publicized customer service issues, Justfly remains a popular choice for travelers looking for low-cost airfare. In fact, the company has been ranked as the second-largest online travel agency in the United States. If you’re considering using Justfly for your next trip, it’s important to know what you can expect from their customer service.
Justfly offers a variety of ways to get in touch with a customer service representative. You can call +1 800-717-5015, email customercare@justfly.com, or chat with a representative on the Justfly website. We recommend trying the chat option first, as this is typically the quickest way to get a response.
When we contacted Justfly customer service via chat, we were connected to a representative within a minute or two. The representative was friendly and seemed to be based in the United States. They were able to answer our questions quickly and efficiently. However, we did have to wait several minutes on hold when we called Justfly customer service on the phone.
Overall, our experience with Justfly customer service was positive. While we did have to wait on hold for a while when we called them, the chat option is a great alternative if you need help quickly.
What are some of the most common customer service issues with Justfly?
Justfly has a poor reputation when it comes to customer service, due in part to the long wait times, being put on hold for extended periods of time, and difficulty getting in touch with a representative. Justfly has been known to be unresponsive to customer complaints, which has only added to its poor reputation.
If you need to contact Justfly customer service, you can call +1 800-717-5015, email customercare@justfly.com, or chat with a representative on the Justfly website. We recommend trying the chat option first as this is typically the quickest way to get a response.
In our experience, we did have to wait on hold for a while when we called them. However, the chat option is a great alternative if you need help quickly. The customer service representative we spoke to was polite and helpful, and was able to resolve our issue.
Overall, while Justfly’s customer service reputation is not great, we had a positive experience when we contacted them. If you do need to contact customer service, we recommend using the chat option as it is typically the quickest way to get help.
How do you contact Justfly customer service?
There are a few different ways to contact Justfly customer service. The customer service phone number for Justfly is +1 800-717-5015, and readers can also email customercare@justfly.com or chat with a representative on the Justfly website.
We recommend trying the chat option first, as it is typically the quickest way to get a response from a customer service representative. When we contacted customer service via chat, we were connected to a representative within minutes. The representative was able to answer our question quickly and efficiently.
If you need to speak with a customer service representative over the phone, you can call +1 800-717-5015. We did experience a long wait time when we called this number; therefore, if you need help urgently, we recommend using the chat option instead.
You can also email customercare@justfly.com if you need assistance from customer service. We found that Justfly responded to our email within 24 hours, which is reasonable considering they are dealing with a high volume of inquiries.
Overall, our experience with Justfly customer service was positive. Although we had to wait on hold for an extended period when we called them, the chat option is an excellent alternative if you need help in a timely manner.
What are some tips for getting a problem resolved with Justfly?
Here are some tips for getting a problem resolved with Justfly:
– Check Justfly’s website for self-help options: Justfly’s website has a lot of helpful information that can assist you with resolving your issue. Be sure to check the FAQs, How Tos, and other resources before contacting customer service.
– Give Justfly’s customer service number a call: If you need to speak to someone directly, you can call +1 800-717-5015. We recommend having all of your information ready before making the call, as it will help the customer service representative resolve your issue more quickly.
– Email Justfly customer service: You can also email customercare@justfly.com if you need assistance. Include as much detail as possible in your email so that the customer service representative can help you resolve your issue.
– Try Justfly’s live chat feature: The live chat feature on Justfly’s website is a great way to get quick assistance from a customer service representative. We recommend using this option if you need help urgently.
What are some alternative options for contacting Justfly customer service?
Justfly offers a variety of ways to get in touch with a customer service representative. You can call +1 800-717-5015, email customercare@justfly.com, or chat with a representative on the Justfly website. We recommend trying the chat option first, as this is typically the quickest way to get a response.
If you need help outside of normal customer service hours, you can reach out to Justfly on social media. The company has an active presence on Twitter and Facebook, and someone from the customer service team will be able to assist you. Justfly also has a 24/7 phone line for emergencies, which can be reached by dialing +1 877-JUSTFLY5 (587-8359).
If you are not satisfied with the response you receive from Justfly customer service, you can file a complaint with the Better Business Bureau (BBB). The BBB is a nonprofit organization that helps consumers resolve disputes with businesses. To file a complaint, you will need to create an account and provide your contact information, as well as details about your issue.
Customer Service Phone Number for Justfly +1 800-717-5015
Justfly customer service is available by phone, email, and chat. The customer service phone number is +1 800-717-5015. The hours of operation are 24/7. The languages available are English and Spanish. Justfly also offers a callback service for customers who do not wish to wait on hold.
To contact customer service by phone, dial +1 800-717-5015. A customer service representative will be available to assist you 24 hours a day, 7 days a week. The languages available are English and Spanish.
To contact customer service by email, send an email to customercare@justfly.com. A customer service representative will respond to your inquiry as soon as possible.
To chat with a customer service representative, visit the Justfly website and click on the “Chat with us” button. A customer service representative will be available to assist you 24 hours a day, 7 days a week. The languages available are English and Spanish.
If you do not wish to wait on hold, Justfly offers a callback service. To request a callback, visit the Justfly website and click on the “Request a callback” button. A customer service representative will call you back as soon as possible.
