If you’re looking for the Old Navy customer service phone number, you’ve come to the right place. In this article, we’ll tell you the best way to reach customer service, what to do if you’re on hold for too long, and other ways to contact Old Navy customer service. We’ll also share what to do if your problem still isn’t resolved.
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If you’re looking for the Old Navy customer service phone number, you’ve come to the right place. In this article, we’ll tell you the best way to reach customer service, what to do if you’re on hold for too long, and other ways to contact Old Navy customer service. We’ll also share what to do if your problem still isn’t resolved.
The Old Navy customer service phone number is 1-800-OLD-NAVY (1-800-653-6289). Customer service hours are Monday-Saturday 8am-9pm EST and Sunday 10am-9pm EST. The best time to call customer service is Monday-Friday 9am-5pm EST. Old Navy’s customer service department is closed on Thanksgiving and Christmas.
You can also reach Old Navy customer service by email at customercare@oldnavy.com.
Lead-in sentence
The Old Navy customer service phone number is 1-800-OLD-NAVY (1-800-653-6289). Customer service hours are Monday-Saturday 8am-9pm EST and Sunday 10am-9pm EST. The best way to reach customer service is by phone. You may be able to reach a customer service representative 24/7.
If you’re looking for answers to questions about your Old Navy credit card, the best number to call is 1-855-OLD-NAVY (1-855-653-6289). Representatives are available Monday through Saturday from 8 a.m. to 9 p.m. EST, and on Sundays from 10 a.m. to 9 p.m. EST.
Section 1: The best way to reach customer service
The best way to reach Old Navy customer service is by phone. The customer service phone number is 1-800-OLD-NAVY (1-800-653-6289). Customer service hours are Monday-Saturday 8am-9pm EST and Sunday 10am-9pm EST. You may be able to reach a customer service representative 24/7.
When you call the customer service number, you will be prompted to enter your Old Navy credit card number. After you enter your credit card number, you will be asked to choose from a menu of options. The menu options are: account information, payment options, returns and exchanges, order status, gift cards, and general customer service. To speak with a customer service representative, press 0 at any time.
If you are calling about a return or exchange, you will need to have your order number handy. You can find your order number on your packing slip or on the email confirmation that was sent to you when you placed your order. If you do not have your order number, the customer service representative can look up your order using your name and address.
The best time to call Old Navy customer service is during regular business hours Monday through Saturday from 8 a.m. to 9 p.m. EST, and on Sundays from 10 a.m. to 9 p.m. EST. However, you may be able to reach a customer service representative 24/7.
Section 2: What to do if you’re on hold for too long
If you find yourself on hold for an extended period of time when trying to reach Old Navy customer service, it is important to try to remain calm in this situation. Use the time on hold to gather any information the customer service representative might need from you, such as your account number or order number. If there is a question you have that can be answered by the automated system, try using that instead of waiting on hold. If you are still on hold after what you consider to be a reasonable amount of time, hang up and call back at a later time. Finally, if you do speak to a customer service representative, remember to be polite and patient.
Section 3: Other ways to contact Old Navy customer service
There are a few other ways to contact Old Navy customer service, in addition to the phone number we provided in the previous section. You can also reach out to customer service via email or mail.
Email is a great way to get in touch with a company if you have a question that doesn’t require an immediate response. To contact Old Navy customer service by email, simply fill out the form on their website. You’ll need to provide your name, email address, and order number (if applicable). Then, type out your question or concern in the message box. Once you’re done, click ‘Submit.’Old Navy will generally get back to you within 24-48 hours.
If you’d rather reach out to Old Navy customer service by mail, you can send your letter to the following address:
Old Navy Customer Service
600 Vine Street
Cincinnati, OH 45202
In your letter, be sure to include your name, address, phone number, and email address. You should also include your order number (if applicable) and a detailed description of your question or concern. Once you’ve composed your letter, simply pop it in the mail and wait for a response. Response times will vary depending on the nature of your inquiry.
For more information on how to contact Old Navy customer service, please visit their ‘Contact Us’ page.
Section 4: What to do if your problem still isn’t resolved
If you’ve been trying to reach Old Navy customer service by phone and haven’t been successful, there are a few other options you can try. You can try calling back at a different time, reaching out to them through social media, or going to the store in person.
If you call back at a different time, you may have better luck getting through to a customer service representative. Try calling early in the morning or late at night. You may also have more success calling during the week rather than on weekends.
Another option is to reach out to Old Navy customer service through social media. Old Navy has an active presence on both Twitter and Facebook. On Twitter, you can tweet @OldNavy or use the hashtag #OldNavy. On Facebook, you can post on Old Navy’s page or send them a message.
If you’re still not satisfied with the resolution, you can file a complaint with the Better Business Bureau. The BBB is a nonprofit organization that helps consumers resolve disputes with businesses. To file a complaint, you’ll need to fill out an online form with your contact information and details about your problem.
Closing sentence
The best way to reach Old Navy customer service is by phone. The customer service phone number is 1-800-OLD-NAVY (1-800-653-6289). Customer service hours are Monday-Saturday 8am-9pm EST and Sunday 10am-9pm EST. You may be able to reach a customer service representative 24/7.
When you call the customer service number, you will be prompted to enter your Old Navy credit card number. After you enter your credit card number, you will be asked to choose from a menu of options. The menu options are: account information, payment options, returns and exchanges, order status, gift cards, and general customer service. To speak with a customer service representative, press 0 at any time.
If you are calling about a return or exchange, you will need to have your order number handy. You can find your order number on your packing slip or on the email confirmation that was sent to you when you placed your order. If you do not have your order number, the customer service representative can look up your order using your name and address.
There are a few other ways to contact Old Navy customer service, in addition to the phone number. You can also reach out to customer service via email or mail.
Email is a great way to get in touch with a company if you have a question that doesn’t require an immediate response. To contact Old Navy customer service by email, simply fill out the form on their website.
If you’d rather reach out to Old Navy customer service by mail, you can send your letter to the following address: Old Navy Customer Service, 600 Vine Street, Cincinnati, OH 45202. In your letter, be sure to include your name, address, phone number, and email address. You should also include your order number (if applicable) and a detailed description of your question or concern.
For more information on how to contact Old Navy customer service please visit their ‘Contact Us’ page where they provide detailed instructions on how best to reach them for specific questions or problems one might have encountered while shopping with them or using their credit card services.
