Roblox is a popular online game platform with millions of users worldwide. If you’re one of them and you need to contact customer service, this article is for you. We’ll tell you everything you need to know about Roblox customer service, including how to contact them and what to do if you’re not satisfied with the service you receive.
Roblox customer service hours
Roblox customer service is available 24/7. You can contact Roblox customer service by phone, email, or live chat. Roblox’s customer service team is located in the United States. Roblox’s customer service phone number is 1-888-858-2569.
What to do if you’re experiencing a technical issue with Roblox
If you’re experiencing a technical issue with Roblox, the first thing you should do is check the system requirements to make sure your system meets the minimum requirements. If you’re still experiencing issues, contact customer service.
When contacting customer service, be sure to have the following information ready:
Your name
Your Roblox username
A description of the issue you’re experiencing
The date and time you began experiencing the issue
Any error messages you’re seeing
Your operating system (Windows, Mac, etc.)
Your browser type (Chrome, Firefox, etc.) Internet service provider (Comcast, Verizon, etc.)
How to contact Roblox customer service by phone
The customer service phone number for Roblox is 1-888-858-2569. Roblox’s customer service is available Monday-Friday 9AM-5PM EST. When you call Roblox’s customer service phone number, you will asked to enter your Roblox username. You will then asked to verify your account by entering your Roblox password. Once your account is verified, you will be able to speak to a customer service representative.
When you call Roblox’s customer service phone number, the automated system will ask you to enter your Roblox username. You will then asked to verify your account by entering your Roblox password. Once your account is verified, you will be able to speak to a customer service representative.
Roblox’s customer service representatives are available Monday-Friday 9AM-5PM EST. When you contact customer service, be sure to have the following information ready: your name, your Roblox username, a description of the issue you’re experiencing, the date and time you began experiencing the issue, any error messages you’re seeing, your operating system, your browser type, and your internet service provider.
What to do if you’re not satisfied with Roblox’s customer service
If you not satisfied with the customer service you received from Roblox, there are a few things you can do to try and resolve the issue. First, try speaking with the representative you spoke with originally. If that doesn’t work, ask to speak to a supervisor. If the issue still isn’t resolved, you can file a complaint with the Better Business Bureau or post a review of your experience on an online consumer forum. As a last resort, you can contact Roblox’s legal department.
When contacting customer service, be sure to have the following information ready: your name, your Roblox username, a description of the issue you’re experiencing, the date and time you began experiencing the issue, any error messages you’re seeing, your operating system, your browser type, and your internet service provider. Having this information readily available will help customer service resolve your issue as quickly as possible.
If you decide to file a complaint with the Better Business Bureau or post a review online, be sure to include all of the same information that you would have given to customer service. In addition, it’s helpful to include what steps you took to try and resolve the issue with customer service (e.g., speaking with a representative or supervisor). Including this information will give others a more complete picture of your experience and may help them avoid having similar issues in the future.
Alternatives to Roblox customer service
One alternative to contacting Roblox customer service is through social media. Roblox has a Twitter account (@Roblox) and a Facebook page. You can send a direct message to the Twitter account or leave a comment on the Facebook page. You can also try tweeting at the CEO of Roblox, Dave Baszucki (@DaveBaszucki). Another alternative is to contact customer service through the Roblox website. There is a ‘Contact Us’ form on the website that you can fill out. Finally, you can try posting on the Roblox forums. The forums are a good place to ask for help from other users and might be able to provide an answer to your issue.
