FedEx is a global courier and logistics company that provides a wide range of shipping and delivery services to customers around the world. If you are a FedEx customer in the UK and require assistance, it is important to understand how to contact the company’s customer service team. In this article, we will provide you with the FedEx customer service phone number for the UK, as well as other ways to contact their customer service team, and additional information to help you get the most out of your customer service experience.
What is FedEx?
FedEx is a multinational courier and logistics company that was established in the United States in 1971. The company provides a range of shipping and delivery services, including express shipping, ground shipping, freight shipping, and international shipping. With a global presence spanning over 220 countries and territories, FedEx is one of the largest courier companies in the world.
FedEx Customer Service Phone Number UK
If you are a FedEx customer in the UK and require assistance, you can contact their customer service team by phone. The FedEx customer service phone number for the UK is 03456 07 08 09. This number is available Monday to Friday, from 8 am to 6 pm, and Saturday, from 8 am to 12 pm.
When you call the FedEx customer service phone number, you will be prompted to select the reason for your call. This will help the customer service representative direct your call to the appropriate department. You may be asked to provide your FedEx account information, such as your account number or tracking number, to verify your identity.
Other Ways to Contact FedEx Customer Service
In addition to calling the FedEx customer service phone number, there are other ways to contact their customer service team. You can send an email to FedEx’s customer service team at uk.customer.service@fedex.com. You can also contact them through social media, such as Twitter or Facebook.
FedEx also offers a live chat option on their website, which allows you to chat with a customer service representative in real-time. This option is useful if you prefer to type rather than speak on the phone.
FedEx Delivery Manager
FedEx offers a Delivery Manager service that allows you to customize your delivery preferences and manage your deliveries online. With Delivery Manager, you can choose to have your packages delivered to a different address, have them held at a FedEx location for pickup, or have them delivered on a specific date or time.
To use Delivery Manager, you will need to sign up for a FedEx account and provide your shipping information. Once you have signed up, you can access Delivery Manager from your account dashboard.
FedEx Mobile App
The FedEx mobile app is a helpful tool that can be used to track packages, get shipping rates, and find FedEx locations. With the app, you can also request a pickup, schedule a delivery, and receive push notifications about your shipments.
The FedEx mobile app is available for free download on both iOS and Android devices.
Tips for Contacting FedEx Customer Service
When contacting FedEx customer service, it is important to be prepared. Here are some tips to help you get the most out of your customer service experience:
- Have your FedEx account information ready, such as your account number or tracking number.
- Be clear and concise about the reason for your call or email.
- Provide as much detail as possible about the shipment or issue you are experiencing.
- Be patient and polite when speaking with the customer service representative.
Conclusion
FedEx is a global courier and logistics company that provides a wide range of shipping and delivery services to customers around the world. If you are a FedEx customer in the UK and require assistance, you can contact their customer service team by phone, email, live chat, or social media. FedEx also offers a Delivery Manager service and a mobile app that can help you manage your shipments and deliveries. Remember to be prepared and patient when contacting customer service, and provide as much detail as possible about the shipment or issue you are experiencing.
