HelloFresh is a popular meal kit delivery service that offers fresh ingredients and easy-to-follow recipes to your doorstep. Whether you want to try new cuisines, save time on grocery shopping, or cook healthy meals at home, HelloFresh has something for you.
But what if you have a question, a problem, or a feedback about your HelloFresh experience? How can you contact the company and get the help you need? In this article, we will show you how to reach HelloFresh through different channels, such as phone, email, chat, and social media. We will also share some tips and tricks to make the most of your HelloFresh subscription.
Phone: Call HelloFresh Customer Service
One of the easiest ways to contact HelloFresh is by phone. You can call their customer service number and speak to a friendly and helpful representative who can assist you with any issue or inquiry. Here are the phone numbers for different regions:
- United States: +1 800 733 2414
- Canada: 115 195
- Germany: +49 17 4723 5961
- France: 0 805 22 06 21
- Belgium: 03 808 50 62
- Ireland: 01 431 1477
- United Kingdom: 0207 138 9055
- Australia: 02 8188 8722
- New Zealand: 0800 005 115
The phone lines are open from Monday to Friday, from 9 a.m. to 6 p.m. local time. You can also check the HelloFresh website for more information and updates on their phone service.
Email: Send HelloFresh a Message
Another option to contact HelloFresh is by email. You can send them a message with your name, email address, and query, and they will get back to you as soon as possible. Here are the email addresses for different regions:
- United States: firstname.lastname@example.org
- Canada: email@example.com
- Germany: firstname.lastname@example.org
- France: email@example.com
- Belgium: firstname.lastname@example.org
- Ireland: email@example.com
- United Kingdom: firstname.lastname@example.org
- Australia: email@example.com
- New Zealand: firstname.lastname@example.org
You can also use the contact form on the HelloFresh website to send them an email. Just fill in your details and select the topic of your message, and they will reply to you within 24 hours.
Chat: Talk to HelloFresh Online
If you prefer to chat online, you can also contact HelloFresh through their live chat feature. You can access the chat window by clicking on the chat icon on the bottom right corner of the HelloFresh website. You will be connected to a chatbot that can answer some of your questions or direct you to a human agent if needed.
The chat service is available from Monday to Friday, from 9 a.m. to 9 p.m. local time, and on Saturday and Sunday, from 9 a.m. to 5 p.m. local time. You can also leave a message if the chat is offline, and they will get back to you via email.
Social Media: Follow HelloFresh on Facebook, Twitter, Instagram, and More
You can also contact HelloFresh through their social media platforms. You can follow them on Facebook, Twitter, Instagram, Pinterest, YouTube, and LinkedIn, and get the latest news, tips, recipes, and offers from HelloFresh. And you can also send them a direct message or comment on their posts, and they will respond to you as soon as they can.
Here are the links to HelloFresh’s social media accounts:
Tips and Tricks: How to Make the Most of Your HelloFresh Subscription
Now that you know how to contact HelloFresh, here are some tips and tricks to make the most of your HelloFresh subscription:
- Customize your menu: You can choose from a variety of recipes every week, and select the ones that suit your taste, dietary preferences, and cooking skills. You can also swap, skip, or add meals as you like.
- Manage your account: You can easily manage your account online or through the HelloFresh app. You can update your personal details, delivery address, payment method, and subscription plan. You can also pause, cancel, or reactivate your subscription anytime.
- Refer a friend: You can share the love of HelloFresh with your friends and family, and get rewarded for it. You can invite your friends to try HelloFresh, and they will get a discount on their first box. You will also get a credit on your account for every successful referral.
- Rate and review: You can rate and review the recipes you receive from HelloFresh, and help them improve their service. You can also see what other customers think of the recipes, and get inspired by their feedback and photos.
- Contact HelloFresh: If you have any questions, problems, or feedback about your HelloFresh experience, you can contact HelloFresh through any of the channels mentioned above. They will be happy to help you and make your HelloFresh journey more enjoyable.
We hope this article has helped you learn how to contact HelloFresh, and how to make the most of your HelloFresh subscription. Happy cooking!