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Sears Customer Service Phone Numbers

Sears is a leading retailer of home appliances, tools, clothing, and more. Sears offers a variety of services to its customers, such as home improvement, home cleaning, installation, repair, warranty, and parts. If you need to contact Sears for any reason, you can find the phone numbers for different departments and services below.

Sears Home Services

Sears Home Services is the largest provider of home improvement and repair services in the U.S. The Sears Home Services can help you with:

  • Appliance repair
  • Home improvement
  • Home cleaning
  • Heating and cooling
  • Home warranty

To schedule a service, change or cancel an existing order, or get information about any of these services, you can call the following phone numbers:

  • Appliance repair: 1-800-469-4663
  • Home improvement: 1-800-495-2705
  • Home cleaning: 1-866-547-5547
  • Heating and cooling: 1-800-504-1897
  • Home warranty: 1-855-256-2467

You can also visit to request a consultation, place a claim, or read the billing FAQs.

Sears PartsDirect

Sears PartsDirect is the online source for replacement parts and accessories for all major brands of appliances, lawn and garden equipment, electronics, and more. You can order parts online at or call 1-888-873-3829 to speak to a customer service representative.

Sears Online Shopping Support

Sears Online Shopping Support can help you with:

  • Online orders
  • Returns and refunds
  • Warranty claims
  • Device support
  • Schedule appointments

To contact Sears Online Shopping Support, you can call 866-349-4358 and ask for “Customer Solutions”. The phone line is open from Monday to Friday, 8am to 8pm EST. You can also email them at or use the live chat feature on their website.

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Sears Corporate Offices

If you need to contact the Sears corporate offices for any reason, such as media inquiries, investor relations, or legal matters, you can call 847-286-2500 or write to:

Sears Holdings Corporation
3333 Beverly Road
Hoffman Estates, IL 60179

Sears Customer Service Phone Numbers
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